privacy policy


At all times we will endeavour to protect your personal information.

This Privacy Policy contains information on how we collect, use, disclose, store and deal with your personal information.

If you need any further information pertaining to a privacy matter, you should contact us at: admin@jaricastle.com.au

Why do we collect your personal information?

We collect your personal information for the following purposes:-

●     respond to enquiries and requests for services

●     send marketing content about goods and services relevant to you

 

We may also use this information for other reasonably expected purposes directly related to the main purpose of collection, including:-

●     processing and delivery of your orders;

●     generating invoices and receipts;

●     supplying and issuing password and log-in information;

●     maintaining and managing your account;

●     debt recovery actions;

●     dealing with your enquiries and customer service purposes;

●     market analysis and product analysis and development;

●     marketing other products and services to you;

●     staff training; and

●     for any other reasonably expected purpose.

 

For all other uses or disclosure, we will obtain your consent.

 

If you do not provide all or part of the information requested, the consequences of this may be that:

●     we will not adequately be able to carry out our services to you.

●     we may not be able to carry out our services to you at all.

What personal information do we need to collect from you?

We may collect information including your name, address, contact phone and e-mail details.

How do we collect it?

We will collect personal information only by lawful and fair means and not in an unreasonable or intrusive way. This may be by way of online forms, emails or via telephone request.

 

We will only collect personal information about an individual, where it is reasonable and practicable for us to do so, from that individual only.

 

If we collect personal information about you from someone else, we will take reasonable steps to ensure that you are aware or have been made aware of the matters listed above (except to the extent that making you aware of these matters would pose a serious threat to the life or health of any individual).

We may pass your personal information to other organisations

In the course of providing our services to you, we may disclose your personal information to other persons or organisations including:-

●     debt recovery agencies;

●     IT service providers and contractors;

●     your representatives or legal advisors;

●     our represenetatives, legal advisors or other professional advisors;

●     law enforcement or government bodies.

Anti-spam policy

We will never rent or sell your personal information, including your email address.

Opting out of receiving marketing material

If you don’t want to receive newsletters, marketing promotions and offers, you can opt out by contacting us at: admin@jaricastle.com.au



We will still need to send you essential information, such as invoices and accounts.

Updating your personal information

We take all efforts to ensure that the information we hold about you is accurate, complete and up-to-date. Largely we rely on you for the accuracy and completeness of the personal information you provide to us. You will need to let us know of any changes to your personal information so that we can update our records and ensure our records are accurate. You can update your personal information by logging into your account online and following the instructions or by emailing us your updated details at: admin@jaricastle.com.au

Secure storage of your personal information

Keeping your personal information secure is a high priority. We take all reasonable steps to protect your personal information from misuse and loss and from unauthorised access, modification or disclosure.

 

If your information is no longer needed, we take all reasonable steps to destroy or permanently de-identify your personal information.

Keep your PIN, passwords and any identifying information safe

It is your responsibility to keep your PIN, logins and passwords secure. Anyone who knows this information can access your account. We accept no responsibility for personal information disclosed to persons who know your PIN, password or other identifying features.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 


A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 


The Site uses the following types of cookies:


a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 


b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 


c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.


Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.



We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy .

Our contact details

Our contact details are:


Jari Castle Dog Training

Ph: 0400110794

Email: admin@jaricastle.com.au

 

You are able to request your personal information, the purposes for which it is held, how it was collected, how it is held, used and disclosed by submitting a request in writing to the above contact details.

 

If you feel your privacy rights have been breached, you can submit a complaint to us at the above contact details.

Copyright © 2012 R P Emery & Associates

www.rpemery.com.au

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