Classes conditions and policies


This Agreement applies to all group classes with Jari Castle Dog Training including, but not limited to, group training classes, workshops, mini-courses, seminars and presentations.


You must be at least 18 years of age to register for classes.


If you have any questions on any training issue feel free to discuss it with your Instructor or with Management outside of class.

Keeping it safe and healthy

General group training classes are NOT suitable for dogs who bark, lunge, snap or growl at other dogs.

Contact me on hello@jaricastle.com.au or via Facebook Messenger if you are unsure or would like to discuss training options.


Do not bring your dog or puppy to any class if they are sick or injured. Again, contact me if you are unsure.


Vaccinations

All dogs and puppies must have a current C5 or C3 vaccination​ or a Titer Test.

Proof of vaccination status is required prior to starting classes and must be updated as your dog has each booster to ensure vaccinations are current at all times.

please read

Below you will find all the policies and conditions of service related to attending classes/workshops with Jari Castle Dog Training. Please read them carefully as you are agreeing to be bound by them when you book training services.

Responsibilities

As a client of Jari Castle Dog Training (JCDT) you accept the following responsibilities that are requirements by law and of the local council and the class venue.

• You must clean up after your dog at all times on and around the grounds, car park and surrounding streets.

• Anyone hitting, swearing at or yelling at dogs will be asked to leave the class.

• Children must be under strict adult supervision at all times and are not permitted to approach other dogs.

• Adults and children should not touch any dog without the owner’s permission.

• Playgrounds are out-of-bounds for all dogs at all times.

• Bitches in season are not allowed in class.

• Suitable covered footwear only please – no thongs or light sandals.

dog handlers

Only one dog per handler is permitted.

Therefore, if two dogs attend class, there must be two handlers.


Under 18 Dog Handlers

Young people under 18 years old are welcome and encouraged to participate in our training classes, however:

Dog handlers under 18 years of age must be supervised by a parent/guardian at all times.

Jari Castle Dog Training reserves the right to refuse to let people under 18 handle the dog if it is deemed unsafe by a trainer or management.

payments and refunds

Your enrolment in class is only secured once payment of fees in full has been received. Upon acceptance into the class you will have two (2) days to complete payment before your spot will be made available to another client.


Refund Policy

Puppy and Dog Courses, Mini-Courses, Seminars and Workshops:

  • A full refund will be given if cancellation is advised more than 72 hours (3 days) prior to the booking.
  • No refund will be given if cancellation is advised less than 72 hours (3 days) prior to the booking.

equipment and leash policy

Dogs must be on a leash at all times in class, around the training area before and after class.

Dogs may only be ‘off leash’ when directly instructed by your trainer in class.

Dogs must come to class wearing a flat collar AND harness and a leash no longer than 1.8m long.

All equipment used on the dog/s must be approved by Jari Castle.

The following equipment is, in general, not recommended for use

  • check chains/slip collars
  • prong collars
  • electronic stimulation collars
  • sonic anti-bark devices
  • spray based anti-bark collars
  • spray bottles used to squirt water at the animal to discourage behaviour
  • containers with hard objects in such as rocks, used to interrupt the dog's behaviour
  • Harnesses that tighten under the dog's "armpits" when the dog pulls (e.g. Sporn)
  • Head halters
  • Slip leads
  • Flexi/extendable leads

If you are currently using any of the above I am happy to discuss their use with you and why I do not recommend them, as well as provide alternative suggestions and a training plan.

Weather policy

All classes will be held if it is raining (please bring protective clothing).

Outdoor classes will only be cancelled if the weather is dangerous.

For example: thunderstorms, hail or extreme heat prevalent or expected.

Cancelled classes will be advised directly by text as soon as possible.

Where the fire danger rating is set to Extreme or Catastrophic classes will be cancelled.



make up classes

Make up classes are not available unless class has been cancelled by Jari Castle Dog Training. Please advise if you will be away for any classes though.


Late Arrival Policy

Please arrive 10 minutes prior to class time to sign in, organise your gear and toilet your dog.

To ensure a quality training experience for all, late arrivals will only be admitted to classes when there is a suitable break.


Public Holidays

There are NO CLASSES on public holiday weekends. 

Courses simply skip that weekend and continue the following weekend.


Special Needs and/or Circumstances

Please let us know if there are special needs and/or circumstances that are causing difficulties or hardships with your training.

you accept full financial and legal responsibility for the actions of your dog(s).

All persons are advised that they enter the JCDT training area and/or participate in JCDT activities at their own risk. The Management accept no responsibility whatsoever for any accident/loss or damage to any person, dog or property.

Although we have public liability and accident insurance this does NOT include any injury or damage that your dog might do to any other dog, any other person or their property. All veterinary and/or medical costs associated with a dog attack are the responsibility of the owner of the dog that injured another dog or person.

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